“Most small businesses saw somewhat of a return to “normal” activity this year, which was a welcome relief after the challenges they’ve dealt with in recent years. Consumer spending remained high through the first half of the year and summer travel picked up.
However, small businesses in America are still facing a variety of obstacles on a daily basis — many of which are outside of what they can control.
Meanwhile, consumers are facing their own challenges, rewriting everything from where they communicate to when they shop.
Our second annual Small Business Now Report explores where these challenges are having the biggest impact, and it delivers insights small businesses can use to build stronger customer relationships, finish 2022 on a positive note, and prime themselves for a successful year in 2023.”
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